Secretary | Jobs | Roberts Roofing

Skills and Qualifications:

Proficiency in Microsoft Word and Excel is essential.
Strong computer skills.
Excellent interpersonal skills for managing interactions with prospective and existing clients, as well as internal team members.
An accounting background or degree is a plus.
Previous experience in the construction industry is highly desirable.
Must be a registered public notary.

Compensation:

Starting rate: $20.00/hour.
Paid holidays and vacation.
401K with a 10% company match.
Health benefits with 75% of costs covered by the company.

Main Duties and Responsibilities:

Phone and Client Interaction:

Primary responsibility is answering phone calls, taking messages, and directing calls to the appropriate team member.
Handle sales inquiries and leak reports from both existing and potential customers. This involves collecting necessary building and contact information related to commercial roofing and forwarding sales inquiries to the appropriate associate.
For leak calls, gather detailed information about the issue, prepare work orders, schedule repairs with a technician, and manage the follow-up process, including job billing and invoicing.

Administrative Support:

Proofread and format customer quotes and proposals.
Assist the accounting department as needed.
Prepare and submit paperwork for city permits and manage company licensing requirements, ensuring renewal is completed annually.

Insurance and Bonding:

Handle job-related bonds in coordination with the sales team.
Manage liability and auto insurance, including adding drivers or equipment to the company policy and obtaining Certificates of Insurance (COI) when required.

Human Resources:

Assist with the new hire process, including issuing applications and preparing them for management interviews.
Maintain records of completed applications and ensure they are readily accessible.